​Privacy Policy | Nexperts Edutech
Effective Date: 27-10-2025
At Nexperts Edutech LLC (USA) and Nexperts Academy Sdn. Bhd. (Malaysia), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our websites, enroll in our courses, or interact with our services.
1. Information We Collect
We may collect the following types of information when you use our website or services:
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Personal Information
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Full Name
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Email Address
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Phone Number
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Company Name (if applicable)
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Billing & Payment Information
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Country or Location
Non-Personal Information
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Browser type and version
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IP address and device information
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Pages visited and time spent on our site
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Cookies and usage data for analytics
2. How We Use Your Information
We use the information we collect for the following purposes:
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To process course registrations and payments
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To provide and manage your access to our online courses
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To send you course updates, study materials, and support information
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To communicate offers, promotions, or new courses (you may opt out anytime)
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To improve website performance, user experience, and course content
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To comply with legal obligations and regulatory requirements
3. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience, analyze traffic, and remember user preferences. You can choose to disable cookies in your browser settings, but some website features may not function properly as a result.
4. Data Protection and Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All sensitive data (like payment details) are transmitted securely using SSL encryption and processed by trusted third-party payment gateways.
5. Sharing and Disclosure of Information
We do not sell, rent, or trade your personal information. We may share limited data with:
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Service providers assisting in course delivery, marketing, or technical operations
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Regulatory or legal authorities, when required by law
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Business partners (only with your prior consent)
6. International Data Transfers
As a global training provider, your information may be transferred between our offices in Malaysia and the USA. We ensure that such transfers comply with relevant data protection laws, including the Malaysia Personal Data Protection Act (PDPA) and the U.S. Privacy Framework.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
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Access, correct, or update your personal data
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Request deletion of your data
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Withdraw consent to marketing communications
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Request a copy of your data (data portability)
To exercise your rights, please contact us at: privacy@nexpertsedutech.com
8. Data Retention
We retain personal data only as long as necessary for the purposes stated in this policy — typically for the duration of your course access or as required by law.
9. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those external sites. Please review their respective privacy policies.
10. Updates to This Policy
We may update this Privacy Policy periodically.
The latest version will always be available on this page with the effective date clearly indicated.
11. Contact Us
For questions, concerns, or data-related requests, please reach out to our Data Protection Officer:
Nexperts Edutech LLC (USA)
+1 (XXX) XXX-XXXX
Nexperts Academy Sdn. Bhd. (Malaysia)
+60-1112216870
Nexperts Edutech — Your Trust, Our Responsibility
We value your trust and are committed to ensuring your personal data is handled with transparency, security, and care.
